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CV College Online


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Frequently asked questions

  • To request a reminder of your login or password, drop us an email at online@cvqo.org or call 01276 601 701

  • If you need to change any of the information attached to your account (e.g. name, address, email, phone etc.), please email online@cvqo.org

  • This varies, but certificates are usually posted to learners within 4-6 weeks of passing a course

  • If you’ve lost or misplaced a certificate, please contact us at online@cvqo.org

  • Yes, using the following email addresses:

    BTEC Level 2 – Teamwork and Personal Development in the Community: tpd@cvcollege.org
    All ILM qualifications – ilm@cvcollege.org
    All City & Guilds Professional Recognition Awards – candg@cvcollege.org

  • Generally speaking, you will need to download the relevant workbook, fill it in, save it to your computer, upload to Moodle and then submit it.

    If you’re stuck with this, you can either email us at online@cvqo.org or contact your Regional Manager who will be happy to help.